Costs of Choosing the Wrong Internet Provider

Costs of Choosing the Wrong Internet Provider

2021-11-24 22:10:54

We've all heard horror stories about Internet outages and their astronomical expenses. Downtime is a significant component in decision-making, which is why network redundancy is so critical, we've made it simple to estimate this expense with our Internet Downtime guide.

What are the other potential expenses of choosing the wrong Internet provider, other than your downtime? There are a few more variables and cost centers to think about.

Integration

Integration, or getting your new network up and operating, is a process that involves a few key elements. Each has the potential to cause a slew of problems and delays. Choosing an Internet provider necessitates a thorough examination of these potential issues and their associated expenses.

  • Speed - Will your new network's download and upload speeds suit your requirements? Is this really a "best effort" service? When additional bandwidth is required, how quickly can you scale up?

  • Calendar - Can you rely on your network provider to collaborate with you to achieve deployment and operational deadlines? What would it cost you if your network isn't up and running when you need it?

  • Installation - Installing and testing new equipment in your facility can be difficult, particularly if you have to wait for the line to be laid to your position. Our clients have told us that getting a new fiber network installed can take months. This can add up quickly, especially if you need a dedicated connection.

  • Planning - When it comes to installs, how busy is your Internet provider? How far along are you in the queue? What about permissions for extra lines to be laid to your location? Scheduling your new network installation might be a hassle in and of itself.

Service to Customers

When it comes to selecting an Internet service provider, it's important to look into the degree of customer service offered. The improper Internet provider will put you on hold, give you erroneous service and appointment estimates, and lose you money, time, and productivity in general. Consider the following expenses of bad customer service, according to a recent labor-management study:

  • 35% of customers have terminated their accounts or stopped using a brand because of poor customer service.

  • Poor customer service costs $130 billion to American businesses.

  • The average time it takes to resolve a communication problem is 2.5 hours.

Costs of Choosing the Wrong Internet Provider

Each company must examine how poor customer service from the wrong Internet provider affects their services. If your provider has trouble resolving service issues on a regular basis, it is losing you time, money, productivity, and possibly your brand's reputation with clients.

Related: What to Consider When Choosing an ISP For Your Business

Cyber Security Breaches

Choosing an Internet provider entails selecting a secure portal via which your firm may access the vast resources of the internet. Is that entryway secure? The security industry has disputed what role Internet service providers should play in cyber security almost since the birth of the commercial Internet. Should your Internet service provider be proactive and protect you with various security protocols?

While the discussion continues, the fact remains that selecting the wrong Internet provider can expose your company to significant cyber security threats. This may be considered one of the expenses of downtime, but it frequently overlooks the effort and cost of ensuring that all security gaps are closed so that a security breach does not occur again.

Level of Productivity

When picking an Internet provider, it's critical to think about whether they can provide the speed and connectivity you need to keep your business running smoothly. Is it really possible for them to guarantee bandwidth and uptime? Is there a guarantee in their service-level agreement (SLA), and do they stand behind it?

According to the above-mentioned workforce management survey, each responding company lost an average of $903.67 per employee per year in productivity owing to bad customer service. Can your firm afford to lose so much money due to a poor Internet provider selection?

Your Solution for Fast, Reliable Internet

Give us a call to check for availability in your area and to learn more about our state-of-the-art technology and competitive pricing

Costs of Choosing the Wrong Internet Provider

Related Posts

Why should Businesses consider using  live streaming

Fri, May 8, 2020 4:16 AM

Why should Businesses consider using live streaming

Video content has been having its prime for some time now. In 2019, an incredible 85% of organizations utilized video as a promoting device. Out of the advertisers who use video, 89% state video gives them a decent rate of return. With 72% of businesses that use video selecting explainer recordings, this arrangement is the most-made sort of video content. 

The Ultimate  Guide to Small-Business Internet Plan

Tue, May 19, 2020 12:52 AM

The Ultimate Guide to Small-Business Internet Plan

If you are decided to go for the business internet, the next move is to choose on the internet service provider and business internet plan. This process can be intimidating as deciding internet plan for your home. Here are steps to help you decide on business internet plans that suit your small business. 

Internet Marketing: Use the Power of the  Internet to Grow Your Business!

Wed, Jun 17, 2020 5:01 AM

Internet Marketing: Use the Power of the Internet to Grow Your Business!

In case you're serious about building your business. it's an ideal opportunity to take advantage of internet marketing. This system is significant on the grounds that it engages you to speak with customers an

Is Frontier Internet Service Still Good? | Frontier Internet 2020  Review

Fri, Jun 26, 2020 5:04 AM

Is Frontier Internet Service Still Good? | Frontier Internet 2020 Review

Frontier Internet Service providers FiOS (Verizon FiOS), cable, DSL internet package, and Frontier TV. In selected areas, customers can have fiber optic internet connection with the speed up to 500 Mbps. You can choose a month to month contract or a two-year price lock guarantee.

Windstream Internet  Service: Availability, Plan, Pricing and More

Sat, Jun 27, 2020 4:36 AM

Windstream Internet Service: Availability, Plan, Pricing and More

Windstream Internet services are the 6th largest DSL provider in the United States. It provides internet service withing the 50 states in the country. Aside from DSL broadband, Windstream also offers cable, fixed wireless, and copper Internet service. They are the 7th largest fiber broadband provider in the US with an estimated 1.7 million users. 

>